Responsible Gaming at dv66 — Your safety is our priority
dv66 believes that entertainment and safety can go hand in hand. Use our responsible gaming tools to keep your play enjoyable and in control.
Why does responsible gaming matter?
Online betting and gaming can be a fun form of entertainment — but when it gets out of control, it can have a negative impact on your personal, family, and financial life. For dv66, responsible gaming means giving every player the awareness, protection, and ability to actively manage their own experience.
We want you to enjoy gaming as entertainment — not as your only source of income. Before placing any bet, ask yourself: is this within my means? Can I afford to lose this money? If the answer is "no", stop.
dv66 provides players in Bangladesh with several self-help tools — including deposit limit setting, time-out, and full self-exclusion. Our 24/7 Bengali-language live chat support team is always there for you.
Important Warning
dv66 is for players aged 21 and above only. Use of this platform by minors is strictly prohibited.
- Play for entertainment, not as a source of income
- Do not place more bets to try to recover lost money
- Set your own limits and stick to them
- Do not hesitate to ask for help when you need it
Our tools for your safety
dv66 gives you full freedom to manage your own gaming experience. The tools below can be used at any time.
Set a Deposit Limit
You can set a specific limit on how much money you can deposit at dv66 per day, week, or month. Once set, the limit takes effect immediately. Requests to increase a limit take a little time to process, but lowering it happens instantly.
Time-Out
If you feel you need a break, take a time-out for anywhere from 24 hours to 30 days. During this period you will not be able to log in to your account or place any bets. Once the break ends, your account is reactivated automatically.
Self-Exclusion
If you need a longer break, you can apply for self-exclusion for a period of 3 months to 5 years. During this time your account is fully suspended and no promotional messages will be sent to you. You can also apply for permanent closure.
Set a Loss Limit
Decide in advance how much you are willing to lose within a given period. When you reach your set loss limit, the system will automatically end your session and prevent you from placing further bets.
Session Time Limit
Playing for long stretches without a break can lead to fatigue and poor decisions. Setting a session time limit will automatically log you out after a set period. This helps you maintain a healthy daily routine.
24/7 Support
Our Bengali-language live chat support team is always ready to help with any issue. Feel free to reach out with any question or request related to responsible gaming — we will not judge, we will help.
The 21+ age limit strictly applies
dv66 follows a strict age verification policy. Online gaming in Bangladesh is permitted only for those aged 21 and above. We may ask for documents to verify your age at the time of registration or at any point thereafter.
If you suspect that a minor is using your device or account, notify our support team immediately. Accounts created using information fraudulently provided by minors will be cancelled and any deposited funds will not be refunded.
Use parental control software on your device to protect younger family members, and keep your login details private.
Steps to protect minors
- Use a password lock on your device and keep it out of reach of children
- Do not share your dv66 login password with anyone
- Log out of your account after each use
- Keep your payment cards and mobile banking apps (bKash, Nagad, Rocket) secure
- Educate your children about the harms of online gambling
- If you have concerns, let us know at [email protected]
Recognise the warning signs
If you or someone close to you shows the signs below, it is time to seek help.
Signs of financial distress
- Spending money needed for essential expenses on betting
- Placing repeated bets to try to recover lost money ("chasing losses")
- Taking out loans or borrowing money from others to fund gaming
- Hiding gaming expenses from family or friends
- Breaking into savings or investments to spend on gaming
Behavioural and emotional signs
- Feeling restless, irritable, or anxious when not gaming
- Spending more time on gaming than on family, friends, or work
- Repeatedly breaking set limits and spending more time or money than planned
- Trying to stop playing but failing to do so
- Lying about gaming or avoiding family because of it
How to use the protection tools
Log in to your account
Access your dv66 account and go to Profile Settings.
Open the "Responsible Gaming" section
Select the "Responsible Gaming" option from the profile menu.
Set a limit or a break
Choose your preferred option — deposit limit, loss limit, session time, or self-exclusion.
Confirm and activate
Save the change — it takes effect immediately. Contact support if you need assistance.
If you have trouble changing the settings yourself, contact our 24/7 live chat or email [email protected] — we will take care of it for you.
Deposit and withdrawal limits
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳100 | ৳1,000 | 15 minutes – 2 hours |
| Nagad | ৳100 | ৳1,000 | 15 minutes – 2 hours |
| Rocket | ৳100 | ৳1,000 | 15 minutes – 2 hours |
| Upay | ৳100 | ৳1,000 | 15 minutes – 2 hours |
| Bank Transfer | ৳100 | ৳1,000 | 15 minutes – 2 hours |
For more details on limit settings, see our FAQ page.
Having trouble? We are here
A gaming problem is a health issue — there is nothing to be ashamed of. Asking for help is the first step toward courage.
dv66 Live Chat Support
Our Bengali-language support team is available 24/7. Deposit limit requests, self-exclusion, and any other responsible gaming requests are handled promptly.
Click the live chat button on the site
Email Support
Contact us by email for detailed requests or confidential matters. Our team responds quickly and all information is kept completely private.
Professional Counselling
If you feel that a gaming problem is seriously affecting your life, speak with a mental health professional. That is not a sign of weakness — it is the smart thing to do.
Tell a family member or someone you trust
Common questions about responsible gaming
Play safely at dv66
Responsible gaming is part of our culture. Set your limits today and keep entertainment as just that — entertainment.
For ages 21 and above only. Please gamble responsibly.